Over the years Telesure has introduced a number of firsts in South Africa including:

  • A truly customisable vehicle insurance solution which puts consumers in control of their vehicle cover.
  • An innovative Service Charter for customers and brokers with self-imposed penalty payments.
  • Paperless and telephonic insurance.
  • Scientific risk rating and electronic underwriting.
  • Business Insurance for SMEs that can be arranged and underwritten telephonically.
  • On-line quotes and claims, 24 hours a day, with claim tracking capability.
  • A cash-back bonus, enabling clients to get their first year’s premium back after four uninterrupted years of claims-free cover, or 25 percent of their premiums paid over the four years, whichever is the lesser
  • Direct short-term insurance.
  • Direct long-term insurance (1Life).
  • Voice logging to keep records of contracts.
  • “Cover with care” for the female market (1st for Women Insurance).
  • Plain Business Writing in all policy books.
  • Online aggregator site - Hippo.
  • An insurance product for South Africa’s Afrikaans speaking community – Virseker.