Over the years Telesure has introduced a number of firsts in South Africa including:
- A truly customisable vehicle insurance solution which puts consumers in control of their vehicle cover.
- An innovative Service Charter for customers and brokers with self-imposed penalty payments.
- Paperless and telephonic insurance.
- Scientific risk rating and electronic underwriting.
- Business Insurance for SMEs that can be arranged and underwritten telephonically.
- On-line quotes and claims, 24 hours a day, with claim tracking capability.
- A cash-back bonus, enabling clients to get their first year’s premium back after four uninterrupted years of claims-free cover, or 25 percent of their premiums paid over the four years, whichever is the lesser
- Direct short-term insurance.
- Direct long-term insurance (1Life).
- Voice logging to keep records of contracts.
- “Cover with care” for the female market (1st for Women Insurance).
- Plain Business Writing in all policy books.
- Online aggregator site - Hippo.
- An insurance product for South Africa’s Afrikaans speaking community – Virseker.
